Can I use coupons?
We offer a coupons on special occasions and weekly. Use can use those coupons do get special discounts. You can use your coupon during checkout to apply the discount.
What are the payment options available?
Currently we support paypal and Credit/Debit card payments. Please note that some options might not available for your country location. For example paypal for some countries.
How can I get refund?
You can get refund if you don’t receive the item or the item is damaged or not as described. Please note that partial or full refund is offered according to situation.
To claim refund send us a mail at email@example.com
It may take upto 14 days for the refund to appear back in your account.
What is average shipping time?
Our average shipping time is 15-20 Days(USA) & 19-39 Days (Europe) days. Rest of the world gets their shipping in 12-49 Days. We ship directly from manufacturer, this is the reason shipping time is a bit longer.
To compensate this point we offer free shipping.
Where I can find my orders?
You can find all of your orders under “Orders Tab” of “My Account“. You can check your order status (complete, shipped, processing) and you can find your order number from this tab as well.
What are the shipping costs?
Shipping is absolutely free.
How to return products?
You can return a product if it is damaged, not as described or poor quality.
To return a product you have to pay the shipping fee. If you are shipping an item which costs over $75 try secured shipping so you can track it. We don’t guarantee that we will receive your product.
For further information send us a mail at firstname.lastname@example.org