Wandering about our delivery policy ??
You are at right place, you will find many key things on this page.
How do we deliver?
We deliver via method known as ePacket. ePacket is a shipping option offered by merchants in China and Hong Kong. It allows us to provide a fast and affordable shipping option for light packages. ePacket delivery began as a quick and affordable shipping solution from China and Hong Kong to the United States.
Sometimes light and low budget products are often mentioned as gift or sample item. It is because, you don’t have to pay any type of extra TAX or VAT.
Note: Sometimes your product may be subjected to TAX which we can’t tell you how much it will cost because it differs with country. We do our best to provide you good products at minimal rate but there are some things which we can’t control.
Why do we ship from China?
We sale high quality yet affordable products including shoes, bags, watches and glasses. We ship these items to you straight from manufacturers. It is to ensure that you get quality product as soon as possible.
How many it takes for delivery?
We usually ship via ePacket, ePacket takes 15-30 days to arrive, depending on your location. Sometimes it arrives before even 10 days and sometimes you have to weight for 25 or more days.
Sometimes we also ship via standard post. Standard post takes 20-34 days to arrive.
What if my product get lost ?
We do everything possible to ensure that you get your package intact and as soon as possible. Our ePacket service is trackable. We generally keeps you update about your order status. You can check your order status by going to My Account >> Orders section.
Just in case your product get lost or you get damaged or wrong product, we offer you partial or full refund according to situation and agreement. You can read more about this on our refund/return policy page.
Still not satisfied ?? Send us a mail at firstname.lastname@example.org and our representative will be with you as soon as possible.